We aim to dispatch cards and non-personalised prints within 1-2 days of the order being placed. Personalised prints will usually be dispatched within 3 days of the order being placed though map prints featuring locations outside of the UK can take a day or 2 longer to make.
All UK orders are sent via Royal Mail and are usually expected to arrive within 1-2 days from dispatch but we have been experiencing some occasional delays at the moment due to the Coronavirus pandemic.
Yes! All international orders are sent via Royal Mail and not tracked. Once dispatched, Royal Mail aim to deliver to Europe in 3 to 5 working days and to the rest of the world in 5 to 7 working days.
Returns & Refunds
You have 30 days from purchase to be eligible for a refund or exchange. Please make sure your item is in the same condition that you received it and in its original packaging. We will let you know we have received your returned item and, if your refund is accepted, a credit will be applied to your original payment method.